Terms & Conditions / Privacy & Security Policy

These terms and conditions apply to all cruises made available by World Heritage Cruises. By making a booking for a cruise, you warrant that you have read these terms and conditions and agree to be bound by them.

World Heritage Cruises reserves the right to cancel or vary the details of any cruise without notice and for any reason and shall incur no liability for any such cancellation or variation.

In the event World Heritage Cruises cancels a cruise you have booked then all monies paid for your booking will be refunded in full within 14 days of the date of cancellation.

Children 5 – 16 yrs are entitled to child fares on World heritage Cruises. Children 4 yrs and under are classified as infants and travel free of charge (maximum of 1 infant per paying adult). Infants are not guaranteed a seat.

Pricing policy

World Heritage Cruises pricing is carefully monitored by our staff to provide our customers with the latest, competitive prices. All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax) as of 1st May 2009. ABN: 95 911 821 075/p>

Cancellation policy

Booking cancellations must be made by notifying World Heritage Cruises booking office on 0364717174 between the hours of 8am and 7pm 7 days a week.

Cancellation fees for cruises are as follows: Less than 24hours prior to scheduled cruise departure time – Full ticket price of cruise booked
24 hours or more prior to scheduled cruise departure time – Nil

 

Contact information

enquiries@worldheritagecruises.com.au
Ph 03 6471 7174

Privacy Policy

World Heritage Cruises is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders and to personalise your shopping experience with us; that's all.

World heritage Cruises uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from World Heritage Cruises only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience. Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Security Policy

When purchasing from World Heritage Cruises your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our privacy policy, please contact our customer support centre enquiries@worldheritagecruises.com.au